April - November 2020
Product designer & UX researcher
During my time working at Tailoru, a design collective in New York City,
I collaborated with a software engineer and a project manager
to design and launch the upgraded version of this app.
“I don’t know how to hold a phone to measure my body.”
“I am not sure if the measurement is correct.”
“Can I do this alone?”
Moderated user testing
Google hangouts, Google docs, Otter.ai, Miro
7 people, 4 women, 3 men
Users value trust and accuracy
of users prioritize accuracy over ease of use
users demand more instructions for phone holding & self preparation before measuring
"It tells me to put the phone on my shoulder, but how? face up or face down?"
"Measure each part twice would make me feel more confident about the accuracy."
"Having the option to only do a few measurements (instead of 11) would have been really good."